Site — a website that was partially funded by the National Science Foundation, where consumers review online businesses — analyzed data for Market Watch to look at what types of travel complaints were popping up most this year among consumers who booked their travel online.
Founder Jeremy Gin says that he’s seeing “significantly more” complaints about something he calls the bait-and-switch, where consumers think they’re getting one thing and end up getting another.
Even if the site says something like “satisfaction guarantee” or “refunds available” you still need to read the fine print before booking to fully understand the refund policy. So, for example, a consumer would book a travel package with the company with a flight on a Monday; the flight would change times or dates (either because of the airline or because the company wanted to put the customer on a different — read: cheaper — flight) and the company would neglect to tell the consumer.
“This can create a snowball effect where other parts of the trip get messed up too,” says Gin.
Your online dating profile is not a confessional booth, AA, or a blog post in which to air your dirty laundry.
We all have a history and possibly a skeleton or two in the closet.
Pull a bait and switch and you will instead see how enthusiasm can quickly turn to ambivalence, even anger. ” Playful examples for sure but, hopefully, you get the point.People who are positive attract other positive people. ” Then take any suggestions to heart, making changes as you see fit.Siciliano notes that you may be protected from this issue if you book using your credit card, which sometimes offers travel insurance as an added perk. How to protect yourself: Read the fine print and look out for an exchange rate or currency language, says Gin.Second, says Siciliano, make sure you use your credit card to book; in particular, he says, consider using an American Express card, as the company often will put pressure on merchants they believe are using shady practices.